Shipping policy

We ship fast and want expectations to be crystal clear, especially around business days and cutoff times.

Order processing & same-day shipping

Orders ship within 48 business hours (Monday–Friday, excluding holidays). Orders placed before 2:00 PM Mountain Time (MT) on a business day may ship the same day, while orders placed after the cutoff begin processing the next business day and the 48-business-hour window starts then.

“Shipping” means your order leaves our fulfillment facility and is handed off to the carrier. Carrier transit time (delivery time) is separate.

What to expect

  • Processing time: All orders are packed and released to the carrier within 48 business hours.
  • Same-day cutoff: Orders placed before 2:00 PM MT often ship the same day.
  • After the cutoff: Orders placed after 2:00 PM MT move into the next business day’s queue and the processing clock begins then.

Examples (Mountain Time)

Example 1 — Before the cutoff

  • Order placed: Tuesday at 11:30 AM
  • Cutoff met: Yes
  • Processing begins: Tuesday
  • Ships by: Tuesday (often same day) or no later than Thursday

Example 2 — After the cutoff

  • Order placed: Wednesday at 3:15 PM
  • Cutoff met: No
  • Processing begins: Thursday (next business day)
  • Ships by: Friday

Example 3 — Friday evening order

  • Order placed: Friday at 6:00 PM
  • Cutoff met: No
  • Processing begins: Monday (next business day)
  • Ships by: Tuesday

Example 4 — Weekend order

  • Order placed: Saturday or Sunday
  • Processing begins: Monday (next business day)
  • 48 business hours covers: Monday–Tuesday
  • Ships by: Tuesday

Quick summary: Orders placed before 2:00 PM MT begin processing the same business day. Orders placed after 2:00 PM MT begin processing the next business day and that is when the 48-business-hour clock starts.

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