Shipping policy

This shipping policy explains how Beard Sorcery, LLC (doing business as “Beard Sorcery”) operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep.

Please read this shipping policy together with our terms and conditions to familiarize yourself with the rest of our general guidelines.

Shipping and Delivery Options

We offer a variety of shipping options to suit the needs of our customers.

Free Shipping

As part of our commitment to an exceptional shopping experience, we are pleased to offer free shipping domestic orders over $75 - international orders over $125.

Shipping Methods

We offer a variety of shipping options to suit the needs of our customers:

• Standard (Domestic): 3-5 business days
• Expedited (Domestic): 2-3 business days
• Standard (International): 7-10 business days
• Expedited (International): 3-5 business days

We strive for a swift preparation process and orders are typically processed and dispatched within 24-48 hrs so that customers can receive their items promptly.

In-store pickups

We offer a convenient local pickup option for those who prefer to collect their orders in person. It is designed to provide a fast and efficient way for local customers to receive their products without waiting for home delivery.

Orders are typically ready for pickup within 24-48 hrs. Please wait for the confirmation email before coming to the store to pick up your order.

Pickup ours are as follows: Tuesday-Friday - 2:00 pm - 6:00 pm.

On arrival at the pickup location, customers are requested to present their order confirmation. This process helps to ensure that orders are safely and accurately handed over to the right person.

International Shipping

We recognize the global nature of online shopping and are fully committed to accommodating the needs of our international customers. Our products and services are currently available to customers in most countries. We are dedicated to providing efficient and reliable shipping, ensuring that our products are accessible to a broader audience.

You will need to pay customs taxes or duties that your country might impose on packages originating from outside your country. These fees will be calculated during the checkout. You will not need to pay anything else of these charges upon delivery.

Delayed Orders

Unexpected delays can occur due to various reasons such as logistic challenges, inclement weather, high demand, or carrier issues. We are committed to handling these situations with transparency and efficiency. In the event of a delay, our priority is to keep you informed. We will promptly notify you with updates on the status of your order and the expected new delivery time. Our goal is to provide clear and accurate information so you can plan accordingly.

Tracking Orders

We have a comprehensive order tracking system to keep you informed every step of the way.

You will receive a tracking number once your order is shipped. This number can be used on our website or the carrier’s website to view real-time updates on the location and status of your shipment.

Returns and Exchanges

If you have any questions about refunds, returns or exchanges, please review our refund policy.

Contact Information

If you have any questions or concerns regarding our shipping policy, we encourage you to contact us using the details below:

• https://beardsorcery.com/contact
• [email protected]
• 700 Ken Pratt Blvd #105B, Longmont, CO 80501

This document was last updated on December 20, 2024